Privacy & Data Use.

1. Introduction

Natural Harmonics Careers (“NHCareers,” “we,” “our” or “us”) is a bonded California Employment Agency headquartered in San Francisco, California, providing active reverse recruiting job placement services to individual clients and entering into placement agreements with hiring employers.

This Privacy & Data Use Policy explains how we collect, use, disclose, retain and protect personal information in connection with our services, our website (www.naturalharmonics.careers), our enquiry and intake forms, and our payment processing. It also describes your rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA). By using our website or submitting an enquiry, you acknowledge this Policy.

2. Personal information we collect

A. Identifying and contact information

• Full legal name and preferred name
• Mailing address
• Email address and telephone number

B. Professional and employment information

• Current employer, title and discipline
• Employment history, education, doctoral credential and publications
• Target role, target compensation range and geographic preferences
• Résumé, cover materials, professional profile URLs and portfolio links
• Pre-Existing Contact List delivered under the services agreement

We do not collect salary history. Consistent with California Labor Code §432.3 we do not seek, request or rely upon current or prior compensation information.

C. Financial information

• Payment details collected and stored by our payment processor, Stripe — we do not store card or bank account numbers
• Information relating to Klarna instalment arrangements you elect to enter directly with Klarna

D. Communications

• Messages, emails and correspondence in connection with an enquiry or engagement
• Interview debriefs, status updates and offer analyses prepared in the course of the services

E. Usage and technical information

• IP address, browser type and device information collected automatically when you visit our website
• Cookies and similar technologies, subject to your choices (see Section 6)

3. How we use personal information

• Service delivery: to identify opportunities, submit your candidacy to employers you have authorised, coordinate interviews, prepare materials and negotiate on your behalf.
• Communications: to provide the written status updates required by the services agreement and to respond to enquiries.
• Payment processing: to calculate, invoice and collect the contingent placement fee upon a placement event, including via Stripe and any Klarna arrangement.
• Contracting and compliance: to prepare and execute the Active Reverse Recruiting Services Agreement and Employer Placement Agreements, to deliver statutory disclosures, and to maintain records required by California employment-agency law.
• Legal obligations: to comply with applicable law, respond to legal process and enforce our agreements.
• Service improvement: to evaluate and improve our processes — for example, the activity and process-gap records described on our process page.

We do not use personal information for targeted advertising, for behavioural profiling for third-party commercial purposes, or for automated decision-making that produces legal or similarly significant effects.

4. Disclosures and service providers

We disclose personal information only as necessary to perform our services, and only to the following categories of recipients. Each service provider has its own privacy policy.

• Prospective employers. With your authorisation, your résumé and relevant candidacy information for roles pursued through our services. We disclose to each prospective employer that you have engaged us and that we receive a fee from you upon placement, as the services agreement requires and you authorise.
• Stripe, Inc. — payment processing. Card and bank details are collected and stored by Stripe directly; Stripe is PCI-DSS Level 1 compliant. Stripe Privacy Policy
• Klarna — optional instalment payments arranged directly between you and Klarna. We receive no compensation from Klarna. Klarna Privacy Policy
• Infomaniak Network SA (Switzerland) — website and email hosting. Server logs and email content pass through Infomaniak's infrastructure. Infomaniak Privacy Policy
• Google Workspace — document preparation, e-signature workflows and some client communications. Google Privacy Policy
• Cloudflare, Inc. — Turnstile bot protection on the contact form. To distinguish people from automated abuse, Cloudflare processes technical signals from your browser (including your IP address) when you use the form. No puzzle is shown and no advertising identifier is created. Cloudflare Privacy Policy
• Independent counsel. If you elect the independent legal review described in our disclosures, the agreement is shared with the reviewing attorney, who represents you exclusively.
• Operational contractors. Independent contractors supporting our internal operations, bound by confidentiality, and given access to client information only where required to perform the services and authorised by you.

We do not sell personal information and do not share it for cross-context behavioural advertising.

5. Data retention

We retain personal information for as long as necessary to fulfil the purposes in this Policy, to perform and enforce our agreements (including the twelve-month non-circumvention period), and to comply with legal, tax and regulatory obligations. Client records are generally retained for a minimum of seven (7) years following the conclusion of an engagement. Fee schedules and their changes are retained for one (1) year as required by Civil Code §1812.505. After the applicable period we securely delete or anonymise the information.

6. Cookies and tracking technologies

Our website uses a consent-based cookie manager. Strictly necessary cookies — which keep the site working and remember your cookie and theme choices — are always active. Preferences, analytics and marketing cookies are off until you allow them through the consent banner, and you can change your choice at any time via the “Cookie preferences” link in the footer. We honour the Global Privacy Control signal. For the full list see our Cookie Policy.

7. Data security

We implement reasonable administrative, technical and physical safeguards to protect personal information from unauthorised access, disclosure, alteration and destruction. Payment processing is handled exclusively through Stripe. Our website is served over HTTPS with modern security headers. Contact-form submissions — including any résumé you attach — are encrypted in transit from your browser to our server and again from our server to our mailbox provider; résumé files are delivered to our recruiters by email and are not retained on the web server. Where enquiries are recorded in our database, the message content is stored encrypted. No method of transmission or storage is completely secure; we cannot guarantee absolute security but are committed to protecting your data and to notifying you as required by law in the event of a breach.

8. California privacy rights (CCPA/CPRA)

If you are a California resident, you have the following rights:

• Right to know the categories and specific pieces of personal information we have collected, our sources and purposes, and the categories of third parties with whom we share it.
• Right to delete personal information we collected from you, subject to legal exceptions (including records we must retain under employment-agency law).
• Right to correct inaccurate personal information.
• Right to opt out of sale or sharing. We do not sell personal information or share it for cross-context behavioural advertising. Our consent manager honours the Global Privacy Control signal.
• Right to limit use of sensitive personal information. We collect sensitive information only as necessary to provide our services.
• Right to non-discrimination for exercising any of these rights.
• Shine the Light (Civil Code §1798.83): we do not disclose personal information to third parties for their direct marketing.

To exercise any right, email info@naturalharmonics.careers or write to the address in Section 11. We will verify your identity and respond within 45 days as required by law (extendable by a further 45 days with notice). You may designate an authorised agent to act on your behalf.

9. Children's privacy

Our services are intended for adults holding doctoral degrees. We do not knowingly collect personal information from anyone under 16. If you believe we have inadvertently done so, contact us and we will delete it.

10. Changes to this Policy

We may update this Policy to reflect changes in our practices, services or applicable law. Material changes are posted here with a revised “Last updated” date and, where cookies are affected, we re-request your consent.

11. Contact

Natural Harmonics Careers · 2443 Fillmore Street #380-7921, San Francisco, CA 94115-1814 · (415) 500-1842 · info@naturalharmonics.careers

This Policy is provided for informational purposes. For questions specific to your legal rights, consult a qualified privacy attorney.